Shipping Policy

DELIVERY OF PRODUCTS

Wah Tea ships Monday to Friday, only within India (not including Andaman and Nicobar Island. We do not ship on weekends and public holidays in India. Our shipping cut-off time is 3pm IST. Orders placed after 3pm IST will be processed the next business day.

It usually takes 5-7 days for delivery of your order. Deliveries are made between Monday to Saturday. There are no deliveries on Sunday. There is only one standard shipping option on the website.

Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order. We are not responsible for damage of products after delivery.

All claims for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web store. Also the said shortage of goods needs be highlighted and signed on the Proof of delivery copy and returned to the delivery person.

DELIVERY CHARGES

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.